| Full name of the official receiving citizens | Position | Date and time of reception | Address | Contact details |
| Saparov Yeldar Kaisarovich | Chairman of the Board | Weekly, every Monday, 15:00–17:00 | Astana city, Nurly Orda Business Center, 11/5 Kabanbay Batyr Avenue, 5th floor | +7 (717) 279-08-24 |
| Karimova Aigerim Erbosynovna | Deputy Chairman of the Board | Weekly, every Friday, 16:00–17:00 | Astana city, Nurly Orda Business Center, 11/5 Kabanbay Batyr Avenue, 5th floor | +7 (717) 279-08-24 |